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SupportAssist
From a single PC to an entire fleet, unlock our differentiating technology that uses machine learning to predict issues before they happen and proactively resolves them when they do.
Secure Connect Gateway
Connect Dell hardware and software to put our unique integration of smarter AI, automated support and real-time analytics to work for you.
Introduction to the services experience using data-driven technology and smarter AI for Dell enterprise systems & business PCs. Covers TechDirect, MyService360, SupportAssist and secure connect gateway.
What we offer
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Through AI-powered automation and intelligence, our services help you enhance your IT and end user experiences to maximize innovation end-to-end.
Innovation leaders need automated IT services to transform
We believe it’s possible to make digital transformation real by innovating with services. Dell Technologies Services commissioned a Forrester Consulting study that validates the significant business impact of partnering with the right IT service providers for deployment and support. The findings show that 74% of ITDMs agree they cannot meet their organization’s demand for IT expertise with internal resources only. What’s holding you back from getting the support you need?